About the Role:

We are looking for an experienced Student Counsellor & Sales Consultant – Australian International Education who is passionate about helping international students achieve their education and long-term career goals in Australia. This is a consultative tele-sales role where you’ll engage with warm leads, understand each student’s unique situation, and recommend the most suitable education and migration-related services through honest, value-driven conversations.

Work Timings:

• Employment Type: Full-Time
• Location: Remote / Work From Home
• Shift: Australian Business Hours
• Compensation: Fixed Salary + Performance-Based Incentives

Key Responsibilities:

1. Student Counselling & Sales

• Call warm leads who have already engaged with our platform and services.
• Understand each student’s education, visa status, career goals, and future plans.
• Recommend suitable education and migration-related services based on individual needs.
• Build trust through professional, consultative conversations rather than scripted sales.
• Convert qualified leads into customers while maintaining high ethical standards.
• Identify opportunities to upsell premium services when appropriate.

2. Client Relationship Management

• Follow up with prospective students via phone, WhatsApp, and email.
• Maintain accurate CRM records, call notes, and follow-up schedules.
• Schedule consultations with education or migration experts where applicable.
• Ensure timely responses to inquiries and maintain excellent customer experience.

3. Industry Knowledge & Consultation

• Stay updated with Australian education pathways, student visa processes, and skilled migration fundamentals.
• Understand Australian skilled migration concepts including subclasses 189, 190, and 491, points test, SkillSelect, state nominations, ANZSCO occupations, and skills assessments.
• Provide students with accurate, transparent, and reliable information.
• Share recurring student questions and market feedback with internal teams.

4. Sales Performance & Reporting

• Achieve daily calling targets and monthly sales objectives.
• Maintain high lead-to-sale conversion rates.
• Track upsell opportunities and contribute to revenue growth.
• Monitor follow-up timelines and maintain quality standards.

Required Skills & Expertise:

Essential Skills:

• Minimum 2+ years of experience counselling international students within the Australian education system.
• Strong understanding of Australian education pathways and skilled migration fundamentals.
• Proven experience in tele-sales, admissions counselling, or inside sales.
• Excellent spoken and written English communication skills.
• Strong interpersonal, negotiation, and relationship-building abilities.
• Experience using CRM systems and maintaining accurate sales pipelines.
• Professional, ethical, and student-focused approach to sales.

Preferred Skills (Bonus):

• QEAC (PIER) Certification or formal Education Agent training.
• Experience working with Australian education agencies or migration consultancies.
• Knowledge of SkillSelect, state migration portals, and occupation lists.
• Experience selling digital services or information-based products.
• Additional language proficiency relevant to international student communities.

Qualifications:

• Bachelor’s degree in Business, Education, Marketing, or a related field.
• Minimum 2 years of experience in international student counselling, admissions, or education sales.
• Strong knowledge of Australian education and migration pathways.

Key Attributes:

• Excellent communication and active listening skills.
• Empathetic, trustworthy, and student-focused approach.
• Target-driven with strong sales and conversion abilities.
• Highly organized with excellent follow-up and time management skills.
• Self-motivated and capable of working independently in a remote environment.
• Committed to providing honest advice and maintaining professional integrity.

Key Performance Indicators (KPIs):

• Daily call activity and meaningful client conversations.
• Lead-to-sale conversion rate.
• Upsell conversion percentage.
• Monthly sales and revenue targets.
• Timely follow-up on new inquiries.
• Student satisfaction and service quality.

Why Work With Us:

• Competitive fixed salary with uncapped performance incentives.
• Warm lead pipeline—no cold calling lists.
• Comprehensive training on products, services, and Australian education programs.
• Remote work flexibility with Australian business hours.
• Career growth opportunities into Team Lead, Partnerships, or Student Success roles.
• Work with a growing international organization supporting students worldwide.